Open Mainframe Summit 2022

Zowe Chat is a new project that seeks to provide a vendor neutral way to run chatbots and allow choice in the use of chat technology. Chat technology is simple, universal, and versatile. Zowe chat is to make it multivendor. It is important because the onboarding of the next workforce in today’s evolving hybrid cloud environment is challenging. Newcomers have limited time to learn new interfaces to interact and need an easy way to interact with knowledgeable peers frequently. Chat technology is an intriguing new way to obtain and share information. It can be used by an individual to access information or by an IT team collaborating doing development, administration or troubleshooting issues. Think of “human to machine” or “team with machine” as two high level use cases. Human-to-machine might be used to query the status of a job, or CPU utilization in a quick and convenient way. Team-with-machine might be a collection of subject matter experts working to solve a problem and sharing information in real time. In either use case chat technology is lightweight, fast, and most likely already resides on your desktop, laptop or mobile devices. The Zowe focus is on chatbot technology that provides a bridge between the humans and machines or applications.